Privacy Policy of Newlifepack

22/11/2024

Newlifepack is committed to the absolute confidentiality of client information in accordance with our client privacy policy. All collection and use of information will only occur with the client’s consent, except in cases required by legal authorities. We do not use, transfer, provide, or disclose client information to any third party without the client’s consent.

ABOUT NEWLIFEPACK

• Large-scale Manufacturer of Paper Packaging

Newlifepack is a Large-scale Manufacturer of Paper Packaging and Rigid Boxes based in Ho Chi Minh City, Vietnam. Since our founding in 2008, starting with our first facility on Go Dau Street, Tan Phu District. We have now expanded to a modern factory spanning 15.000 m² in Phuoc Vinh An Commune, adjacent to the center of Cu Chi Town. We also have a representative office located on Tan Huong Street, Tan Phu District.

Privacy Policy of Newlifepack Privacy Policy of Newlifepack Privacy Policy of Newlifepack

We provide Comprehensive Packaging Solutions, including exclusive creative design, high-tech printing and post-printing, high-efficiency automated production, and professional logistics and client service. Our product range includes: Premium Product Boxes, Corporate Gift Boxes, Tet Gift Boxes, Mooncake Boxes, Corrugated Boxes, Folding Boxes, Anti-counterfeit Labels, POSM, and other products. Our passion and dedication to the industry drive us to continually develop new packaging solutions that meet the ever-changing market demands and stay ahead of emerging trends.

We are committed to achieving absolute color accuracy, thanks to the advanced technology of our 6-color Komori Lithrone offset press. With our deep expertise in structure and materials, we have made significant investments in specialized equipment to fully master surface effect techniques, including lamination, foil stamping, embossing, debossing, deep embossing, texture embossing, refraction embossing, sand UV coating, spot UV coating, metalized film laminating, effects on metalized film, die-cutting, and other effects.

• Your Trusted Partner in Premium Paper Packaging

Newlifepack takes pride in being a trusted partner and supplier to over 300 businesses, both large and small, domestically and internationally, across various industrial and service sectors. We have achieved international certifications, including ISO 9001:2015, ISO 14001:2015, GMI, G7, GSV, FSC, and SMETA. With our strong internal capabilities and a global vision, we are confident in being Your Trusted Partner in Premium Paper Packaging.

 

Privacy Policy of Newlifepack

1. Information Collection Under the Privacy Policy of Newlifepack

1.1. Information Collection Objectives

Newlifepack collects client information for the following legitimate purposes:

  • Confirming client orders when they wish to purchase products.
  • Sending notifications, advertisements, and public relations materials about new services.
  • Providing information about services via email.
  • Analyzing client trends to develop new services or improve existing ones.
  • Contacting client regarding promotions, feedback, and product reviews.
  • Responding to client inquiries by email, phone, or direct mail.

1.2. Privacy Policy Objectives

The privacy policy of Newlifepack aims to achieve the following purposes:

  • Ensuring client privacy and protecting their personal data.
  • Complying with personal data protection laws.
  • Preventing risks related to information leakage.
  • Improving service quality.
  • Building trust and credibility for the brand.
  • Providing quick and effective client support.

2. Scope of Information Use Under the Privacy Policy of Newlifepack

Newlifepack will use client information for the following purposes:

  • Providing goods and services as requested by clients.
  • Sending updates, promotional offers, and news to clients.
  • Strengthening relationships and interaction with clients.

Newlifepack is committed to not sharing client information with third parties for advertising purposes without the client’s consent.

3. Information Retention Period

Client information will be stored until the client requests its deletion or our company is dissolved or bankrupt.

In all cases, client information will be kept strictly confidential in accordance with Newlifepack’s privacy policy.

4. Access to Information

Newlifepack’s client privacy policy allows employees from the sales, client service, and certain other relevant departments of Newlifepack to access client information in order to assist with purchasing and after-sales support.

Newlifepack is obligated to provide client information upon request from legal authorities such as the Prosecutor’s Office, the Court, or the Police.

Furthermore, client information will be kept strictly confidential in accordance with Newlifepack’s privacy policy.

5. Methods for Client to Modify Their Information

5.1. Update, Modify, or Delete Information

Clients have the right to request the update, modification, or deletion of their information via the following methods:

  • Call: (+84) 828.44.9999 (Business Department)
  • Email: box@newlifepack.com (Business Manager and CEO)
  • Visit in person during business hours for assistance at:
    1. Headquarters & Factory: 68 Tran Van Cham Street, Phuoc Vinh An Commune, Cu Chi District, Ho Chi Minh City, Vietnam
    2. Representative Office: 366 Tan Huong Street, Tan Quy Ward, Tan Phu District, Ho Chi Minh City, Vietnam

5.2. Privacy Policy Complaints

If clients believe their information has been leaked, they can file a complaint with Newlifepack. We will verify the situation and take appropriate action if any mistake is found.

Complaints can be made through:

  • Call: (+84) 828.44.9999 (Business Department)
  • Email: box@newlifepack.com (Business Manager and CEO)
  • Visit in person during business hours for assistance at:
    1. Headquarters & Factory: 68 Tran Van Cham Street, Phuoc Vinh An Commune, Cu Chi District, Ho Chi Minh City, Vietnam
    2. Representative Office: 366 Tan Huong Street, Tan Quy Ward, Tan Phu District, Ho Chi Minh City, Vietnam

6. Newlifepack’s Privacy Policy Commitment

Newlifepack is committed to the absolute confidentiality of client information in accordance with our client privacy policy. All collection and use of information will only occur with the client’s consent, except in cases required by legal authorities. We do not use, transfer, provide, or disclose client information to any third party without the client’s consent.

Clients are responsible for providing accurate and lawful information. Newlifepack is not liable for any complaints related to client rights if the information provided initially is found to be incorrect.

7. Information Collection and Management Address

NEW LIFE PACKAGING PRINTING TRADING SERVICE COMPANY LIMITED (NEWLIFEPACK CO., LTD.)

Thank you for choosing to consult with us among many other packaging printing facilities. We are excited to have the opportunity to serve you!

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